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Ramo is a wonderful technician! He was extremely knowledgeable when it comes to appliance and went the extra mile when servicing my General Electric refrigerator. He was a pleasure to work with and I wouldn't hesitate to use the Appliance Doctor again. I appreciate all the time that the office staff spent addressing my issue and sending the appropriate technician for the job!
Doran is an incredible technician and a genuine gentleman. He is thorough and diligent and has worked on a bunch of my appliances in the past. He is nothing but a pleasure to deal with!
Good morning. I just wanted you to forward a compliment to your husband. My dryer started making a weird noise this weekend. When I think about who to call I automatically think of the Appliance Doctor because they have always done quality work! Yesterday Mike was the one who responded to the call and completed the repair on my dryer. He was professional, punctual, polite and skillful. Please pass this on to your husband.
Last Thursday morning, September 25th, I called your office at approximately 9 am and spoke to your employee, Tom. One of our tenants in Yorktown Heights had reported their refrigerator was not working and we needed service as soon as possible to check it out. Tom was extremely polite and explained that there were no available appointments he could confirm on either Thursday or Friday. I asked Tom to let me know if anything became available - even on short notice - and that we would be grateful if he could somehow fit us in.
As it turned out, Tom did find a window of opportunity on Thursday afternoon. He called our office to get the tenant's phone # and reached out to contact the tenant as I was out of the office. After getting no reply on her home phone, he called the office again to get a cell phone number. He was able to reach the tenant on her cell phone, however, the tenant apparently had other priorities and put him off. He explained to the tenant that he had just a small, immediate window of opportunity and could send a tech immediately. Regrettably, the tenant did not comply and the window was lost.
I wanted to reach out to you to formally commend Tom for his extremely pleasant personality, his helpful demeanor, his commitment and perseverance in trying to help us out. I did call Tom to thank him but I felt company management should also be aware. While I've been in this position just a few months, I have become acquainted with many of the service professionals we call on at our properties. I know we have a long relationship with your company and believe me, that will continue.
I was so happy with Ramo because he's amazing. Ramo is the main reason I kept calling back the Appliance Dcotor.
I was very pleased with the technician Ramo. He was polite, efficient & very informative on my Sub Zero refrigerator. This is a very expensive refrigerator and now I have a company I can trust in the Appliance Doctor.
The service was greatly appreciated and the technician Richie was knowledgeable and polite. I would recommend your company to my friends.
Mt Vernon, NY
I wanted to write a glowing review regarding my recent repair. When I cliick on submit your review nothing happens....
I just wanted to say that Eddie has been to our house for various appliance repairs, and his professional and courteous manner is a great reflection on the company...Highly recommend Appliance Doctor for repairs. I am also signing up for the yearly contract to help keep my expensive appliances in good working order. 5 stars to Appliance Doctor
I have used other appliance repair services in the past but I will use Appliance Doctor again! They was very efficient booking the appointment, Francis the technician was very knowledgeable, on time, courteous & thorough in fixing my Bosch dryer. I am a very satisfied customer and would recommend the Appliance Doctor to my friends.
Door did not close properly on my Thermador oven
Eddie came as the technician and did a great job.
He was courteous and knowledgeable. Would gladly recommend your services.