Do you need someone or something to tell you when the milk in your fridge is dangerously close to the sour point? Are we so short on time that we must pre-heat our ovens and wash our clothes remotely, before we even step foot inside our homes?

According to a study conducted in 2012 by J.D. Power and Associates, for most consumers the answer is “yes,” since a digital lifestyle, which includes the operation of household appliances, is the preferred way to go in this dynamic, high-tech world.

In the words of Frank Perazzini, director of telecommunications at J.D. Power and Associates:

“Consumers are looking for a way to… manage their lives with easy-to-use digital packages. The challenge for consumers is finding an economically attractive service package that meets the feature and functional needs of their household…”

More and more, home security systems are featuring additional services such as: telecommunications, cable, Internet, security, and energy management. Just turn on the television and you will be deluged with ads from different companies that promise monitoring devices that consistently roam the perimeters of our homes searching for intruders of all kinds, including those dust bunnies in the master bedroom that might have previously escaped your attention.

The advantages to digital monitoring lie in the fact that you can keep abreast of everything that is happening inside your home as it is unfolding.

This means that as the cat and dog jump from your chandelier and land on that expensive vase, you can watch it as it breaks into many expensive pieces. All kidding aside, there’s no question that these services make life more convenient for consumers. There is a downside however, and that concerns a loss of some privacy.

Whether or not this new digital lifestyle is for you, nothing lasts forever and that includes your-state-of-the-art appliances. If you live in the New York area of Manhattan, Bronx or Westchester and your appliances are not cooperating, give the Appliance Doctor a call. He and his highly trained staff are there 24/7 to aid all machine owners in distress and can be reached at: 1 800 339 0353 or www.appliancedoctorx.com.

What does this mean for our customers? Invoice e-mailing. Universal parts prices. Digitally trained technicians who use computerized diagnostic tools right in your home. Real-time access to service quotes, parts availability, and the status of your service call. It all adds up to improved efficiency and the best customer service possible.

We spoke with Appliance Doctors’ technology consultant, Richard J. Sedlack, and asked him about the new digitally integrated system.
“Not only does Internet connectivity help efficiency in the field, but we’ve eliminated a lot of paper because now everything is stored digitally. That cuts down on the lag time when ordering parts, and frees up a lot of manpower in the office.”

Within minutes of leaving the customer’s home on a service call, all of the information about that call is immediately available. Should a customer call for information, the office staff knows exactly what went wrong with his or her appliance, if a part is in stock, if it’s been ordered, when it will arrive, and when it can be installed.

“Even a customer who is at home waiting for a tech to arrive can get information from dispatch because we know exactly where our technicians are in the field,” Sedlack continues, so no more waiting all day to get your fridge up and running while the rest of your life is on hold.

Even better, Appliance Doctor technicians now have mobile connectivity to OEM diagnostic software, making fixes that much more reliable and offering direct access to manufacturer data, like schematic charts, photos of parts and configurations, and more.

“In some cases, manufacturers provide diagnostic software that we install directly on our technicians’ tablets; it helps determine what is going on with a customers’ appliance with the best possible accuracy,” Sedlack says. “Other manufactures, like Miele, provide 24/7 connectivity with customers’ appliances and then downloads any data, providing it directly to our technicians — partnerships that have never before been seen in the world of appliance service,” he continues.

This new system will provide troubleshooting expertise in minutes and ensures that the exact parts are ordered quickly. Basically, the days of asking customers to describe every squeak and rattle are over.

The Appliance Doctor is continuing with its digital upgrading throughout the year, finally finishing by computerizing truck inventories. The result will most certainly be more jobs completed successfully in just one day, and with that, an increase in customer satisfaction, our number-one goal.

The PSA is among the nation’s largest appliance trade associations and is well known for its support of business leaders in all matters ranging from certification and training to educational seminars and industry-networking events.

Ron Sawyer, Executive Director and founder of the PSA presented the highly coveted award during the National Appliance Service Convention held this past January in Miami.

On behalf of himself and his highly trained staff of technicians, Anthony Attanasio, Chief of Staff, accepted the award for exceptional service to the appliance repair industry.

The Appliance Doctor was chosen above all other appliance repair companies due to:
his “continuous efforts to improve the service industry”

his exceptional concern for the consumer as registered by his free 16-page Consumers’ Guide which provides practical information

his never-ending emphasis on educating his employees about the latest technological advances.

Remember the Appliance Doctor when it comes to the repair of any appliance in your home. Call 1 800 339-0353

Appliances dynamically reflect the times in which they operate, each generation experiencing advances in technology and improvements in both service and endurance. For those who repair appliances, it’s difficult to keep on top of progress in the field; that is unless you are the Appliance Doctor, aka Anthony Attanasio.

Digital machinery is complicated and in many instances not easily repaired. If you live in Manhattan, the Bronx or Westchester County, the name, Appliance Doctor, is well known. Not only has Anthony been in business for more than three decades, he and his highly-trained crew are always recommended for appliance repair by some of the most highly respected appliance dealers in Manhattan including: Gringer’s, Krupps, Radio Clinic Inc and Elgot.

Whether you have a “sick” refrigerator, washer, dryer, stove, dishwasher, microwave or freezer, the Appliance Doctor has the right prescription. He also offers same day service, which puts him a cut above many other local repair services. In addition to his availability, he also has the necessary expertise and accessibility to suppliers of parts, which can get your appliance “back in the mood” as quickly as possible.

You may need to wait within a four hour window for service but no longer than that. Appliance Doctor will always call half an hour before the appliance repair specialist is due to arrive. The Appliance Doctor is factory-authorized to service most of the high-end brands favored today. These include: Bosch, Miele, Thermador, Fisher & Paykel, Dacor, and DSC. This is in addition to the more conventional brands like Whirlpool, Maytag, and GE washers and dryers.

A broken appliance doesn’t stand a chance against the expertise of Anthony Attanasio and his skilled staff of technicians who are prepared to tackle any appliance repair problem. The Appliance Doctor can put any machine that is giving you a hard time back in its proper place. Reach out and call him at: 1800 339-0353 or 914 968-1510. You can also make an online visit at www.ApplianceDoctorX.com.

What are you waiting for? Call him today.

Often when an appliance breaks down, a consumer can feel all alone by the telephone with no one there to help. Whether your basement is flooded from a mal-functioning washing machine or your stove is telling you things you don’t want to hear, the Appliance Doctor and his staff of 14 highly trained technicians will save the day and are only a phone call away. (Hey, that rhymes.)

Many times a cry for help can fall on deaf ears, but not to chief of staff Anthony Attanazio at the Appliance Doctor. He has been in business for more than 33 years because he is a cut above the rest and is quick to respond to whatever the consumer in distress needs. He gets it done quickly and efficiently so that the memory of malfunction fades away quickly, like the aftermath of a bad dream.

High-end appliance repair requires special skills and training and Anthony and his staff service more than 450 buildings and forty-five different management firms in the New York-Bronx-Westchester areas. Word of mouth recommendations have brought many celebrities to Anthony’s door and he and his crew have repaired the high-end appliances of such notables as: Matt Damon, Jackie Mason, Bernie Williams, Dick Clark, Penny Marshall, Sigourney Weaver and Chris Rock, just to name a few.

Anthony began his appliance repair business at the age of 22 back in 1979. After working for Sears for two and one half years, he branched out on his own, becoming the Appliance Doctor who is so well known and respected today by his many clients. Decades of dedication and hard work have reaped many rewards and Anthony is quite proud to be the factory authorized service dealer of such major high-end appliance as: Bosch, Thermador, Dacor, Fisher& Paykel, Aasco, DCS, Liebherr and Miele.

Being the primary authorized service dealer for these high-end appliances gives Anthony and his crew a very special edge. They get to see the machines first, receive specific training referring to their operation and offer repair costs at a better rate to the consumer because of their connection to the manufacturer.

The Appliance Doctor believes in solving appliance repair problems the first time they rear their ugly, not-so-little heads, avoiding unnecessary costs to the consumer.

Even if your machine is not considered high-end, Anthony can help with any appliance repair malfunction. He is waiting for your call. You can reach him 24/7 at 1 800 339 0353 or online at: www.appliancedoctorx.com.

Consumers should be aware that loading machines with items such as mattress pads, mattress covers and similar water-resistant items increases the chances of loads being unbalanced.

This poses a definite risk of injury and property damage. To make matters even more urgent, LG has to date received more than 340 complaints of washing machines vibrating excessively. More than 180 of these cases resulted in minor property damage and in one case, minor injury.

There are about 457,000 of these LG and Kenmore Elite top loading washing machines out there. It is believed that various models of these machines were sold at retailers nationwide between April of 2010 and December of 2012. If you have such a machine and have experienced excessive shaking during operation, stop using it immediately and call LG to schedule free home repair.

It is important for the consumer to know which washing machines have been recalled. The model and serial number of each machine can be found on a label fixed on the rating plate on the top back of the appliance.

Be on the lookout for appliances that have the following model and serial number ranges:

LG Models
WT5001CW002KW
WT5101HV
WT5101HW111KW

Kenmore Elite
9002005KW
29278111KW

The LG models were purchased at: Best Buy, Home Depot, Kmart, Sears and local retailers nationwide. The Kenmore Elite models were sold at Kmart and Sears. All the machines were sold between April 2010 and December 2012 within the price range of $899 and $1,099.

If you have any doubts as to whether your machine needs to be recalled, telephone: 1-888-812-2935. For LG washers bought at Sears or Kmart or call 1-855-400-4639 for LG washers purchased at any retailer.

If you have a washing machine or any other appliance that is giving you a hard time, remember the Appliance Doctor is there 24/7 to aid customers in the New York City, Westchester and the Bronx. You can find chief of staff Anthony ready to help at: 1800 339-0353 or 914 968-1510 or visit them online at www.ApplianceDoctorX.com.

Few things are more humbling to the human spirit than the devastating ramifications of a hurricane. Sandy’s recent onslaught devastated several states along the eastern coast of the nation. Particularly hard hit were those living in Staten Island and southern and central New Jersey as well as Maryland where many lost power (and water) for weeks.

For the Appliance Doctor, with offices both in the Bronx and Manhatttan, business accelerated at a frantic pace, as many of his customers below 32nd Street had no power at all for too long a period of time. This forced the realization that we must all stick together both when battling the wrath of hurricanes and in good weather.

The Professional Service Administration (PSA) also known as the “voice of the independent service industry” has been a mainstay of support to Appliance Doctor chief of staff, Anthony, and his well-trained appliance repair technicians. PSA’s focus has always been to identify problems and provide solutions within this industry, which it does by providing educational training, certification, business management training and support.

Anthony has been a member for years and backs PSA all the way. To show his gratitude, from December 1 through January 5, for every member who signs up for the National Appliance Service Convention (NASC) slated for January 7-10, 2013 in Miami, he will donate $50 to PSA. Those interested must remember to use the promo code, which is DOCTOR when they sign up. This will automatically reduce annual membership costs from $475 to $425.

Making the up-and-coming convention a display of good will and solidarity is the goal for Anthony and his appliance repair team. In business for more than three decades, The Appliance Doctor is always available to his customers and can be reached 24/7 every day of the week at 1800 339-0353.

Happy holiday to all and to all (and their appliances) a good night.

No matter how intimidating they may look, gas and electric ranges and ovens operate fairly simply, and malfunctions are usually easy to repair because the components are designed for quick disassembly. In the case of gas ranges, the culprit can usually be found within the gas supply and ignition either in the burners or the oven itself (or both). Faulty heating elements are often to blame for electric range malfunctions. Generally speaking, proper maintenance and regular servicing can help to prevent larger and more costly appliance repair problems.

You may end up having to leave the solution to an appliance repair professional such as the Appliance Doctor if you live in the New York and/or Westchester area. First take a look at what’s going on to assess the problem. Before you do anything, make sure the range is unplugged and/or the power from the circuit breaker is turned off. You must use extreme caution because you are working with 220 volts. If you don’t take this precaution, you may experience the counter effects of that age-old question: What does this button do?

Like all things in life, some problems are simpler than others. If your oven temperature does not appear to be correct, the first thing to do is check the controls to ensure they are properly set. While you are there, make sure the temperature switch is also set to where you want it. If you can’t find the source of the problem, you will need to call in an appliance repair specialist.

If your oven will not heat to the desired temperature or if it heats unevenly, the door gasket may be defective and need replacing. Whether you tread on your own here or call for appliance repair reinforcements is up to you. You can tell if you need a new gasket by passing your hand in front of the door being careful not to touch it while the oven is turned on. If you can feel heat escaping, the time has come to replace the gasket.

If you are feeling brave and want to install a new gasket by yourself, remember to begin the replacement at the top of the doorframe and work your way down along the sides. Ease it around the corners and finish at the bottom at which time the ends of the gasket should firmly join together. If you have your doubts about this, don’t even try it; call the professionals at Appliance Doctor for a quick solution to this problem.

Appliance Doctor is there 24/7 every day of the week to solve all your appliance repair needs. Call them and tell them the problem; they are there to listen. You can reach chief of staff, Anthony, anytime at 1800 339-0353 or 914 968-1510 or visit him online at www.ApplianceDoctorX.com.

A washing machine, just like any other appliance can have its share of problems that may be beyond the purview of the average appliance owner. Some problems can be fixed rather easily such as replacing a valve filter or freeing a trapped inlet hose, but others, such as a blocked pressure system that causes the machine to overflow will more than likely require an appliance repair specialist to correct.

When the pressure system on a washing machine is blocked, it can enter what is known as a “pressurized state.” This means in layman’s terms that the machine thinks that it is full of water when it really isn’t. The pressure system controls the water levels and repairing this by yourself can result in knowing how to swim well (or at least float).

Sometimes, but not very often, the solution may lie with replacing a faulty pressure switch. This switch is manually operated and usually offers a range of three settings: low, medium and high. Each setting alters the threshold of pressure and the higher it is directed, the more air will have to be shifted and the higher the level of the water.

Overfilling can be the result of a hole in the pressure chamber tubing. This type of problem can be really serious and you should consider calling for reinforcements because appliance repair specialists know what they are doing and what consequences to expect.

You will have to make a judgment call on whether or not to call in an appliance repair specialist. When weighing the options, don’t forget to consider the ramifications in terms of costs that can occur if the job is done incorrectly and the damage to your home. The best thing to do is to check out various places with stellar reputations; ask your neighbors and friends. The chances are that if they live in the New York, Bronx or Westchester areas, they will recommend the folks at Appliance Doctor. In business for more than three decades, Chief of Staff, Anthony, and his highly trained technicians are like the Boys Scouts; always prepared for any appliance repair emergency.

The Appliance Doctor on average makes 60 service calls per day, and each technician is highly competent, as he must complete 35 hours of classroom training and 40 hours of hands-on training a year in order to qualify for the Appliance Doctor team. Anthony and his staff are available 24/7 and can be reached by calling 1 800 339-0353.

So tell your washing machine to behave. Otherwise, it may receive a visit from the Appliance Doctor and never be the same again